Robot Lawyer LISA: How AI Is Changing The Legal World
by Kerry Quinn
Six years ago, I came across and read the Naked Lawyer, a 2011 to 2014 best-seller and still in demand by Chrissie Lightfoot, an author named in the 2015 list of ‘World’s Top Female Futurists‘ and LinkedIn as the number one best-connected and most engaged woman in the legal industry, 4th in all sectors, 2015. International Top 100 Executive and Legal Professional of the year 2013 and…. wait for it…..more recently: CEO of Robot Lawyer LISA.
I’ve personally followed Chrissie for a number of years now, partly due to her entrepreneurial spirit and humourous brutal attitude towards traditional law firms sticking their heads in the sand when it comes to creativity and technology, not forgetting her enviable speaking engagements around the globe and thought leadership articles surrounding the changes within the legal arena. So, it came as no surprise to me when I stumbled across her latest blog this afternoon in the Legal IT Insider, in which she announced an Artificial Intelligence Robot Lawyer LISA, has been unleashed into the legal world. You can read the full article here: “Chrissie Lightfoot unleashes Robot Lawyer Lisa to create NDAs”
The article which in the last week sees the official launch of a free legal tool that allows users to create legally binding Non-Disclosure Agreements (NDAs) in less than 7 minutes at absolutely no cost – yes, you heard it right, at no cost. The article explains that the robot, named LISA, intelligently drafts the documents while helping them understand the legal and commercial principles on which it is based.
It then goes on to state that LISA sits on an AI platform surfaced through AI apps. Robot Lawyer LISA’s flagship NDA AI App is the latest in a line of only a handful of law apps and bots that are beginning to shake up the legal industry for the direct benefit of consumers and businesses. It seems there is more to come which is, quite frankly, very exciting times and yes, you guessed it, I shall be writing more blogs following this trend.
Chrissie continues to say:
“Our goal is to make every day basic legal services accessible and affordable to the masses of students, consumers and business people who are unhappy with, or overly reliant on, human lawyers and law firms. Many human lawyers are adversarial by nature, even when dealing with non-contentious matters. LISA’s aim is to negate the double time and double costs involved in relation to this human lawyer behaviour by being completely impartial when assisting the parties on each side.”
I remember reading an article she wrote in Thompsons Retuer back in 2015 titled “The Golden Age of Naked Creativity”, which is when I first heard of Artificial Intelligence (AI) being introduced in the legal sector. In the article, she states AI as having applications in a multitude of fields, industries and services bringing both promise and peril to society, consumers, and workers. I thought to myself, hold on a minute, really? This is never going to happen, surely? However, like anything in tech, it was only a matter of time. Progression with AI and robotics has now reached a point at which it is, in fact, radically transforming all of our lives and the legal landscape as we know it.
Adam Duthie, solicitor and co-founder of Robot Lawyer LISA, also states in the article:
“There are a range of reasons why people may not want to use a human lawyer, whether that’s cost, time, convenience or finding the prospect of visiting one intimidating. LISA overcomes all of these issues. She’s free, fast, available 24/7 on any device and requires no legal knowledge or training by the user to produce a binding document that protects businesses and entrepreneurs”.
It is clear that technology is impacting on the legal landscape in a number of ways. Some may even see Robot Lawyer Lisa as a threat to their fee-earning potential. As costs continue to rise, there will be pressure on the less intellectual parts of the legal business and this will be welcomed news to some looking to achieve better results in quicker timeframes for their clients.
Robot Lawyer LISA Just The Tip of the Iceberg
You only have to check out IBM Watson APIs and solutions, to see how businesses are already achieving outcomes – from improving customer engagement, to scaling expertise, to driving innovation and growth.
I recommend reading ‘The Future of the Professions’, written by IBM Watson and Richard Susskind, predicts an internet society with greater virtual interaction with professional services such as doctors, teachers, accountants, architects and lawyers. It is the first book to challenge the relevance of the professions in the 21st century. It urges readers to rethink the way that expertise is shared in society.
So what is AI and how does it affect modern law firms?
A whitepaper, entitled “Artificial Intelligence In Law: The State of Play 2016”, by Michael Mills (co-founder and chief strategy officer of Neota Logic) quotes the words of the person who coined the term artificial intelligence, John McCarthy – AI is a big forest of academic and commercial work around the science and engineering of making intelligent machines.
The report breaks down how AI is being implemented in legal areas such as e-discovery, legal research, compliance, contract analysis, case prediction and document automation. It continues to explore the ways in which artificial intelligence is hard at work in the law – for example, in legal research, e-discovery, compliance, contract analysis, case prediction, and document automation – though often there is no “AI Inside” label on the box.
Machine learning, expert systems, and other AI techniques enable lawyers to devote their time to more valuable (and interesting) work. Mining documents in discovery and due diligence, answering routine questions, sifting data to predict case outcomes, drafting contracts – all are faster, better, cheaper, and becoming more so with the assistance of intelligent software.
To summarise: people and companies that succeed in the near future will be the ones who embrace advanced technology and, indeed, that includes AI and the role robots may play in society and our working lives in the future.
We need to be smarter in our approach to killing time and costs and, therefore, becoming a more creative and digitally-savvy business offering. Once we achieve this, the relationship between human and machine will blossom and no doubt we will see a number of interestingly named robots entering the legal world.
I would like to wrap up with one of my all time favourite quotes:
Creativity is intelligence having fun
– Albert Einstein
Here at TDMB we are forever adapting to the new ways of technology and understand the challenges modern businesses face. After all, it’s why we aspire to be the leading digital tech agency in the UK. We shall certainly look forward to using LISA and her friends in the not too distant future.
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Kerry Quinn is our Head of Digital Marketing, a former speaker, consultant and lecturer – she enjoys taking her dog Sophie on walks along the beach in her spare time. She is also an animal lover and activist and helps to raise funds for various animal welfare charities around the globe. She also likes drinking green tea, yoga and travelling.